About us

We solve problems& develop opportunities

As business designers we solve challenges and develop new business models. We turn disruptive market forces into new growth opportunities and game changing offerings. We turn customer experience into strategy, growth, and commercial excellence.

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Our services

Change is an opportunity

Together with our clients, we have developed customer experience driven strategies, defined visions, designed new value propositions and business models. The team has solid experience from running organization-wide transformation initiatives both as consultants and executives.

Business Transformation

  • Transformation Strategy
  • Business Innovation
  • Nightmare as a Service
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Experience Transformation

  • Customer Experience Assessment
  • Customer Experience Transformation
  • Customer Experience Management
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Operational Transformation

  • Commercial Excellence
  • Process Transformation
  • Interim Management & Venturing
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Our work

Customers we have worked with.

Since founding the company in 2015 we have had the pleasure of working with leading companies from a wide variety of industries.
We have designed new business models and offerings, transformed how companies operate within manufacturing, energy, finance, construction and marine to name a few.

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The team

Key contacts

Publications

Our latest news,research and articles.

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Join our team

Are you looking for new challenges?

We are always up for a coffee or a meeting at our office. In a fast moving company like ours we are constantly on the lookout for new skills and talents.

If you are interested in joining our team either in Helsinki or London, simply click the link below or use that phone of yours.

— Drop us a line
Contact

What’s next? Get in touch and let’s discuss.

Address

Tehtaankatu 27-29 D, 3rd Floor
00150 Helsinki
Finland
+358 40 827 4866

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Contact

Jan Niemi
jan@shiftactions.com
+358 40 827 4866

Address

27 Percy Street
London W1T 2BS
United Kingdom
+44 79 2052 8874

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Contact

Justin Roux
justin@shiftactions.com
+44 (0)7920 528874